Company Policies

Let's talk about policies

At Blue Whale Spa, we believe in making things easy for our customers. We know there’s nothing more off-putting than the sight of a lot of small print, so we’ve made our Company Policies clear, simple and easy to read.

The policy explains how Blue Whale Spa uses your personal data, whether you’re shopping on bluewhalespa.com, having your hot tub purchased in our showroom or via phone.

Terms & Conditions

Blue Whale Spa Terms and Conditions

Privacy Policy

Blue Whale Spa Privacy Policy

Cookie Policy

Customer Complaints Procedure

Blue Whale Spa Customer Complaints Procedure

Return and Refund

Blue Whale Spa Return and Refund

Do you have any question?

If you have any questions about our hot tubs, or delivery please call our friendly team to discuss your options today and we can ensure you to get the best hot tub based on your requirements.

0115 954 8888