THE ULTIMATE DELIVERY UPGRADE
The Comprehensive Delivery Service includes:
- Tub In Place
- Packaging Removed and taken away
- Steps Built
- Connect to electric cable
- Accessories Fitted where ordered, cover lifter etc
- Commission tub
- Basic Instruction
- Chemical Talk
- Tub left running and heating
- Full Demo and instructions
- Customer service help after delivery
To discuss your delivery options and site preparation please call us on 0115 954 8888
GUIDANCE AND TRAINING
Following a completed pre-delivery check and confirmation of delivery date from our customer service and logistics teams, a two man team will deliver the hot tub to the property.
Once all paperwork is complete the team will position the hot tub in a location that the customer has prepared in line with our site preparation requirements.
The tub will be unwrapped and inspected, the electrical supply which has been installed to our specifications will be connected to the hot tub control box, accessories such as steps will be assembled, cover lifters where ordered will be fitted.
The tub will be filled with water and tested to ensure all functions are working correctly and our friendly installation team will demonstrate the main features of the hot tub as well as given advice on daily maintenance, cleaning of filters and chemical use.
Packaging will be removed from site for safe disposal.
Should you have any queries later on, support is available by calling the customer service line or using the online contact forms.
NB If the order is placed utilizing the 0%APR finance option, then prior to removal from the delivery vehicle photo ID and proof of residence will be required as well as signature on the customer satisfaction/delivery note.