To drain and prepare your hot tub for any long period of time it will not be used.
A hot tub shutdown service is essential if you intend to close down your tub for a prolonged period of time. Our hot tubs are designed to be running and any standing water that is not flowing through the pumps and internal system can cause lasting damage if not correctly dealt with. It is very important to remove all the water from the pipework and pumps, as well as from the tub itself.
During the cold, water that freezes in the pipework and pumps can expand and crack the pipes, and pump wet ends leading to major leaks, which will leave your tub unusable and can result in a large repair bill. Therefor if you are not going to be using your hot tub during winter, we strongly recommend properly shutting down your tub.
N.B For us to proceed with the service, your hot tub must be filled with water, switched on, and above 26 degrees Celsius. Please note that this is a shutdown service including basic maintenance of parts that are inspected, this is not a cleaning service. Your hot tub and water must be in a reasonable state for our engineers to be safe working on your hot tub, (no mould, algae, or serious issues due to owner negligence, chemical misuse, or user mistreatment). If your hot tub is deemed inappropriate for our engineers, you may be refused the service.
We also require access to 13Amp power supply, outside tap and a hosepipe.
Any hot tub parts required, plumbing fittings, seals, etc, are added to the service price and parts required will be discussed with the customer before any parts are replaced. Should any repairs be required, the customer will be informed at the earliest opportunity. Major repairs may require a re-booking at a later date. If repair work is likely to exceed one hour then additional labour charges may be applicable.
If the tub is surrounded by decking or other structures, gazebo, summer house etc, the tub owner is responsible for ensuring access is available to the internal control box and circulation pump at the very minimum.
If you have any queries or wish to book a hot tub shut down service, please call us on 0115 954 5346, or email: [email protected]
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