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Recommend a Friend
Sharing’s never been more rewarding
However, we meet them, friends can mean as much to us as family. So naturally, we want to share the best of life with them. Now we have got a fabulous and easy way for you to “Refer a Friend” that makes shopping with us even more rewarding.
Here's how it works
Recommend your friends to Blue Whale Spa by clicking on the button below and completing the quick form – just make sure you have their permission first, they are over 18 and do not already have an account with us.
Or alternatively you can call us on 0115 954 8888
What's next?
Each of your friends will receive an email offering them up to £109 worth of Advantage Chemical Kit when they successfully purchase, and their hot tub is being delivered. The Advantage Chemical Kit will be delivered with their hot tub.
Just wait for your friend’s installation date. Everything installed? Great! You’ll get up to £109 worth of Advantage Chemical Kit.
There is no limit to how many friends you can recommend – just imagine, if you successfully recommend 10 friends, you would be fine for 5 years on your hot tub accessories!
FAQ
When can I refer a friend?
You can refer a friend any day, any time, but it must be before any hot tub is delivered.
Refer a Friend rewards
The Refer a Friend campaign lets you share the love and refer a friend to Blue Whale Spa. If your friend goes on to purchase either a hot tub, we’ll give each of you up to £109 worth of Advantage Chemical Kit.
How can I get involved?
Go to bluewhalespa.co.uk/refer-a-friend and complete the quick form.
You can recommend as many friends and family members as you like, if they’re over 18 and do not already have an account with us. You don’t even have to be an existing Blue Whale Spa customer.
We’ll send you an email if all the terms and conditions have been met to let you know the up to £109 worth of Advantage Chemical Kit is on its way.
Accessing the offer
This offer is available if you go to bluewhalespa.co.uk/refer-a-friend on the phone or in the showroom. This must be mentioned at the point of sale. We cannot accept refer a friend applications after delivery of yours and their hot tub.
There is no monetary value this can be swapped for, and cannot be used as credit on your account.
The offer is only valid for Advantage packs containing either Chlorine or Bromine and cannot be swapped for other items.
Further questions call our customer service team on 01159548888 option 3.
My friend purchased a hot tub, when will I receive my up to £109 worth of Advantage Chemical Kit
We’ll send your up to 109 worth of Advantage Chemical Kit 28 days after your friend’s hot tub has been installed (and once your friend’s 14-day Customer Satisfaction Guarantee has passed).
As there’s often a gap between the date that your friend places their order and the date that their hot tub is installed, you may have to wait a little while before you get your up to £109 worth of Advantage Chemical Kit.
In fact, it might be worth catching up with your friend after you refer them to us, because if they don’t place their order with us straight away, you may be waiting a while.
To clarify, you won’t receive your up to £109 worth of Advantage Chemical Kit immediately after filling in the quick form– you’ll get it after your friend’s installation. Your up to £109 worth of Advantage Chemical Kit will be sent out 28 days after your friend’s installation date, and once their 14-day Customer Satisfaction Guarantee has passed.
It’ll be sent to the address you gave us when you registered. If you haven’t received your Advantage Chemical Kit within this time, please give us a call on 0115 954 8888.
When will my friend receive their up to £109 worth of Advantage Chemical Kit?
Your friend will receive their up to £109 worth of Advantage Chemical Kit with the hot tub.
My friend is getting free delivery and installation, will they still get the up to £109 worth of Advantage Chemical Kit?
They certainly will! So that’ll be free delivery and installation and up to £109 worth of Advantage Chemical Kit on top. Not bad, eh?
Contact us
If you have a question, go to bluewhalespa.co.uk/refer-a-friend and click on FAQ. If you can’t find the information you’re looking for or have any problems, you can contact us.
Collected Data
Personal data collected for the purposes of the Recommend a Friend promotion will be processed in accordance with the provisions of the Promoters privacy policy, which is available at https://www.bluewhalespa.com/privacy-policy/
The Blue Whale Spa reserves the right to withdraw, extend or amend the terms of this promotion at any time due to circumstances beyond its control.
All correspondence should be sent to Blue Whale Spa, 11 Glaisdale Drive East, Nottingham, Nottinghamshire, NG8 4GU UK
The Promoter/Data Controller is Blue Whale Spa Limited, a company registered in England and Wales under company registration no. 07503863, whose registered office is at 11 Glaisdale Drive East, Nottingham, Nottinghamshire, NG8 4GU UK