Excellent Products, Outstanding Service
At Blue Whale Spa customer satisfaction is our priority. But don’t just take our word for it; check out our glowing reviews from proud Whale Spa hot tub owners below.
REVIEWS FROM GOOGLE
I contacted Mia in customer services and found her very knowledgeable and helpful, Mia explained my options and I purchased a new pump.
It arrived the following day, I fitted it myself with a bit of advice from customer services.
Working perfectly again. I would definitely recommend BWS and if I ever replace my tub I will be buying from here. 5⭐ all round.
I requested an early delivery and the team to fit it arrived at 8:10hrs. They were extremely professional and quickly manoeuvred the tub into location - approx 50m drag. I was then able to connect up the hot tub myself.
I have now been using the tub for 2 months. Everything works well. The heater quickly raises the temperature to the required level - approx 2.5 C/ hour. Bubble, flow, lights, blue-tooth all work. Our grandchildren have greatly enjoyed playing in the tub. In this hot weather it is great to have an evening soak.
Overall, very impressed with the tub and service from Blue Whale.
Had a good look at the route into where the Hot Tub was going to be situated, checked that the concrete surface that it is going to stand on was level and that the power supply was up to standard.
Once the they had put the Spa in place proceeded very quickly to start filling with water and remove panels for fitting connecting the electric supply.
Once filled to the required level, chemicals added and a quick run through of the control panel.
We elected to have the fitted cover lifter fitted and so pleased we did as it makes light work in lifting the cover and also acts as a bit of a light wing break.
REVIEWS FROM FEEFO
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